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General Terms and Conditions (GTC)

Welcome to Chrambl Shop. Here you will find the terms for using our shop (Shopify-based), orders, payment, shipping, as well as legal information on liability, warranty, and data protection.

Overview
Scope & Consent

Welcome to Chrambl Shop. The terms "we", "us", and "our" refer to Chrambl Shop. We operate this shop and this website including all information, content, features, tools, products, and services (the "Services"). Chrambl Shop is based on Shopify, which enables us to provide the Services.

These General Terms and Conditions ("Terms") describe your rights and obligations when using the Services. Please read them carefully: they contain important information, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to these Terms and our Privacy Policy. Privacy Policy: [LINK]. If you do not agree, you may not use the Services.

Section 1 – Access and Account
Legal Age, Information, Account Security

By agreeing, you declare that you are of legal age in your state/region and, if applicable, have given your consent to allow minors under your supervision to use the Services on devices managed by you.

Use (navigation/purchase) may require information (e.g., email, billing, payment, and shipping details). You warrant that all information is accurate, current, and complete.

You are responsible for the security of your access data and all activities in the account. Transfer/sale/licensing of the account is not permitted.

Section 2 – Our Products
Presentation, Changes, Availability

We strive for the most accurate representation possible. Colors/appearance may vary depending on the device and settings. We do not guarantee that the representation meets your expectations.

Product descriptions may be changed at any time without prior notice. We may remove products from the assortment and limit quantities per person/region/jurisdiction.

Section 3 – Orders
Offer, Acceptance, Cancellation, Revocation

By placing your order, you make an offer to purchase. We may accept or reject orders at our discretion. An order is considered accepted only after confirmation; receipt/processing of payment is a prerequisite.

Please check carefully before submitting: cancellations after acceptance may no longer be possible. If we do not accept/change/cancel an order, we will try to inform you.

Returns/exchanges are made exclusively in accordance with our right of withdrawal. Purchases are intended for personal/household use, not for commercial resale/export.

Section 4 – Pricing and Invoicing
Price Changes, Taxes, Information

Prices, discounts, and special offers may be changed without notice. The price at the time of order (see order confirmation) applies. Unless otherwise stated, prices do not include taxes, shipping/handling/customs fees.

Prices may differ from brick-and-mortar stores or third-party shops. Separate terms may apply to promotions; in case of conflict, the promotion applies.

You agree to provide accurate purchase/payment/account information and to keep it updated. You warrant, among other things, that you are authorized to use the payment method and to pay any applicable costs.

Section 5 – Shipping and Delivery
Delivery Times, Transfer of Risk

We are not liable for shipping or delivery delays. Delivery times are estimates and not guaranteed. Delays caused by service providers, customs, or circumstances beyond our control are not our responsibility.

Upon handover to the shipping service provider, ownership and risk of loss pass to you.

Section 6 – Intellectual Property
Trademarks, Content, Usage Rights

Our Services (including trademarks, texts, representations, images, graphics, reviews, audio/video and their design) are the property of Chrambl Shop, affiliates or licensors and are protected by copyright/trademark law.

Use is for personal, non-commercial purposes only. Without written consent, material may not be reproduced, distributed, modified, publicly displayed, republished, stored, or transmitted (unless expressly permitted).

Chrambl Shop/Shopify names and logos are trademarks. Unauthorized use may violate rights.

Section 7 – Optional Tools
Third-Party Tools, "as is"

Third-party tools may be provided "as is" and "as available". We do not monitor these tools and assume no liability for their use. Use at your own risk; observe the providers' terms.

New features/tools may become part of the Services in the future and are subject to these GTC.

Section 8 – Third-Party Links
External Content, Risk, Complaints

Services may contain links/materials from third parties. We do not review these contents and are not liable for their accuracy. Access is at your own risk. Claims regarding third-party products should be directed to the third party.

Section 9 – Relationship to Shopify
Note: Do not remove section

[NOTE TO MERCHANTS: This section should not be removed or altered.]

Chrambl Shop is operated by Shopify. Sales/purchases are concluded directly with Chrambl Shop. You acknowledge that Shopify is not responsible for aspects of transactions between you and Chrambl Shop. You release Shopify and affiliates from liability for claims/damages arising from purchases/transactions.

Section 10 – Privacy Policy
Processing, Shopify, Third Parties

Personal data is subject to our Privacy Policy: [LINK]. In addition, Shopify's Privacy Policy may apply.

Shopify collects/processes data to provide/improve the Services and may share data with third parties (possibly in other countries) to provide Services. Details can be found in our Privacy Policy.

Section 11 – Feedback
License, Obligations, Monitoring

If you submit feedback, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, modify, publish, and distribute it, including for commercial use. You warrant that you have the necessary rights and that the feedback complies with these GTC.

We are not obliged to treat feedback as confidential, to remunerate it, or to respond to it. We may monitor, edit, or remove feedback at our discretion.

Section 12 – Errors, Inaccuracies, and Omissions
Corrections, Updates, Cancellations

Information may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct, change, or cancel orders at any time – even after the order has been submitted – without prior notice.

Section 13 – Prohibited Uses
Lawful Use, Security

Use of the Services is for lawful purposes only. Prohibited uses include unlawful purposes, violation of IP rights, harassment, transmission of misleading information, spam/phishing, malware, circumvention of security features, scraping/crawling, and many more. In case of violation, we may suspend/deactivate/close accounts.

Section 14 – Termination
Termination, Continued Validity

We may terminate the agreement/access to Services at any time. You remain liable for amounts due. Certain sections continue to apply after termination (e.g., Intellectual Property, Liability, Data Protection).

Section 15 – Disclaimer of Warranty
"As Is," No Warranties

Information is for general purposes. Use at your own risk. Services/products are provided "as is" and "as available" unless expressly stated otherwise. Legal restrictions may apply.

Section 16 – Limitation of Liability
Damages, Exclusions, Legal Limits

To the extent permitted by law, Chrambl Shop/partners/affiliates/Shopify are not liable for direct or indirect damages, consequential damages, data loss, etc., arising from the use of the Services or products, even if advised of the possibility.

Section 17 – Indemnification
Indemnification, Cooperation

You agree to indemnify Chrambl Shop/Shopify and affiliates from claims/damages arising from violations of GTC, legal violations, or use of the Services. We will inform you of claims; you cooperate.

Section 18 – Severability Clause
Partial Invalidity

If a provision is unlawful/void/unenforceable, the remainder remains effective; the unenforceable part is deemed severed.

Section 19 – Waiver, Entire Agreement
No Interpretation to the Detriment, Entire Contract

Failure to enforce is not a waiver. These GTC and policies constitute the entire agreement and supersede prior understandings. Ambiguities will not be construed against the drafting party.

Section 20 – Assignment
Transfer of Rights/Obligations

You may not transfer rights/obligations without written consent. We may transfer, assign, or delegate terms/rights/obligations without consent.

Section 21 – Governing Law
Jurisdiction

These terms are governed by the courts of the country where Chrambl Shop is headquartered. You agree to jurisdiction and personal legal authority.

Section 22 – Headings
For Clarity Only

Headings are for clarity only and do not affect these GTC.

Section 23 – Changes to the GTC
Updates, Effective Date

You can view the current version on this page at any time. We may change GTC at our discretion; it is your responsibility to check regularly. We will communicate material changes in accordance with applicable law.

Section 24 – Contact Information
How to Reach Us

For questions about the GTC, please contact office@chrambl.com.

Chrambl Nachhaltige Innovation GmbH
Steingasse 6a, 4020 Linz, Austria
Tel: +43 6763508633

Commercial Register Court: Landesgericht Linz, Commercial Register Number: FN 638049 h
VAT ID: ATU81285547

Contact

Questions? Write to us: office@chrambl.com · Chrambl Nachhaltige Innovation GmbH, Steingasse 6a, 4020 Linz, Austria